Mark Spring

PO Box 92 · New Knoxville, OH 45871

I have experience in various computer and electrical systems. Restoring life to technology from years ago or even revitalizing near new equipment is both challenging and rewarding. I have taken on some A/V sharing projects in recent years with products like clickshare and airtame, contact me on Linked In if I can get you setup using similar devices in your environment. I enjoy helping people embrace(sometimes avoid) change daily!

Experience

Senior NOC Manager

Schurz Broadband Group

Focus on evolving traditional operations into a more engineering-driven and automation-focused business unit. By leveraging software, data analysis, and process improvement, I aim to reduce repetitive workload, strengthen operational efficiency, and enable the team to focus on higher-value engineering and network reliability initiatives.

April 2015 - October 2025

Director of Network Engineering

NKTelco

Lead the strategy, stability, and growth of critical network infrastructure while driving operational reliability through proactive monitoring and data-driven decision making. Focused on balancing innovation with long-term sustainability, I helped position data and tools in front of the personnel using them regardless of their skill level.

April 2015 - October 2025

Information Systems Analyst

NKTelco

Troubleshooting and Improving customer experience and help desk experience of Fiber to the Home, DOCSIS, and Fixed Wireless deployments. I learned through a lot of trial and error, new tools and technologies so that we could do more each day with the same personnel.

April 2005 - April 2015

Education

Franklin University

Bachelor of Science
Information Technology
August 2005 - December 2006

Rhodes State College

IT/Networking
August 2003 - May 2005

Skills

Programming Languages & Tools
Concepts
  • Networking
  • SNMP
  • PHP

Interests

Aside from technology, I enjoy most of my time on adventures with my family. We share a lot of common interests but also each have our own unique views which allows us to learn together and experience new things as a group. We do some thrifting and flipping, usually in the interest of finding interesting tools or hobbies of others through our "finds".

We also enjoy movies, board games, books, arts/crafts, and sports. We have a wide range of interests, just about anything that will keep us entertained during swing weather in Ohio.